Overview

Knowledge and its management is a growing concern for many organisations. The effective harnessing of knowledge and intellectual capital is essential to maintain industry competitiveness and organisational improvements.

The challenge faced by all firms today is to leverage knowledge capabilities that reside both internal and external to the organisation. Firms must develop effective tools, techniques and capabilities that are useful in managing its knowledge as a strategic resource. Such capabilities should also cover externally situated knowledge and competencies through which strategic partnerships and externally situated knowledge can increasingly contribute to the value chain of a firm’s business operations.

All firms, whether small, medium or big, require technology and innovation for global competitiveness. Undoubtedly knowledge management skills are essential to all managers who are responsible for improving business competitiveness. Effective management of technology and reducing innovation cycle time is crucial for a firm operating in the knowledge economy. Technology and innovation management requires a new set of managerial skills, techniques and styles and the new ways of thinking and reflection.

Managing Knowledge and Intellectual Capital for Business Improvement is one-day short intensive course designed to provide the participants with basic and systematic understanding of the process of harnessing and exploiting knowledge and intellectual capital resources. It provides concepts such as knowledge mapping and innovation audit processes to ascertain the current capacity and the future capabilities required for growth and competition in the organisation. Presented by experienced researchers who have worked in knowledge management in Australasia, the course covers:

• Understanding the knowledge and intellectual capital concepts;
• Forming knowledge and intellectual capital strategies;
• Linking knowledge management strategy to corporate and business strategies;
• Conducting knowledge mapping and innovation audits
• Implementing knowledge tools and architecture for capture and harness organisational knowledge and organisational learning;
• Managing the diffusion and transfer of knowledge.
  

Learning outcomes

After completing the course, participants would be able to understand:

• Understand theories, principles and techniques of managing knowledge, technology and innovation.
• Appreciate basic concepts of strategic management of knowledge and knowledge products.
• Understand tools, techniques and processes of assessing, evaluating and organising knowledge in the organization.
• Creative thinking of organization’s knowledge dynamics.
• Reducing Innovation Cycle time to compete in fast changing technology landscape.
• Understanding the principles of sharing and diffusion of knowledge and knowledge products.
  

Who should attend this course

• Middle and senior managers responsible for manufacturing, operations, marketing and client services.
• Managers with technical and non-technical backgrounds who are interested in technology management practices and skills.
• Managers who want to understand the theory, practice and models of managing technology for business improvement.
• Managers with research and development portfolio responsibilities.
• Senior and middle level government administrators who are responsible for science and technology programs.
• People with technical expertise who want to broaden technology based operations in their organizations.

Presenters

Associate Professor Shantha Liyanage

Shantha Liyanage is Director of SERIM Australia Pty Ltd and a visiting professor at the Macquarie Graduate School of Management, Macquarie University, Sydney Australia. Read more >>

Dr. Nicola Leaney

Nicola has been involved in Life Sciences industry (Devices, Diagnostics and Pharma/Biopharma) for over 20 years developing a rich and full range of experience in scientific understanding, business development and company growth. Read more >>

Dr. Annick Janson

Dr. Annick Janson is the Research Director of the Microsoft New Zealand ‘Partners in Learning’ (PiL) programme. Read more >>